We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
Expected Hours: Full-time (35 hours per week)
Location: London (visa sponsorship and moving costs support available)
Compensation: Based on needs and location, the typical range in line with our salaries across the organisation is £40,000-50,000 gross per annum.
Start date: As soon as possible, ideally January or February 2025
About You
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we’ve offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
The Ideal Candidate:
- Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
- They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
- They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
- Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
- Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
- Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
- Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
- Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
- Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
- Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
- Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
- Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
- Comfort working in a start-up environment. This means:
Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
What We Offer
- A job with a large, tangible impact on the world – your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
- High levels of intellectual challenge, autonomy, variety, and learning on the job
- An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
- Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
- A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
- Significant opportunities to attend events and conferences to represent AIM, including international travel
Benefits
- A flexible working schedule, 30 paid days off per year, and unlimited sick leave
- UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
- An annual costs-covered retreat to bring our whole team together to celebrate our achievements
- A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
- Parental, dependents, and compassionate leave schemes
- A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
We are open to discussing specific personalised perks or benefits that may enhance your work experience
Apply here
